GDPR

Privacy & Data Protection Statement (GDPR)

At Trinity Business Group we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Trinity Business Group is a provider of telecoms and energy solutions. We act as a data controller for the personal data you provide to us.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZC113590.

We may collect and process the following types of personal data:

Contact details (name, address, email, phone number)

Business information (company name, job title)

Billing and payment information

Usage data relating to telecoms and energy services

Any other information you provide when contacting us or using our services

We use your personal data to:

Provide and manage telecoms and energy services

Process orders and payments

Communicate with you regarding your account or enquiries

Improve our products and services

Comply with legal and regulatory obligations

Legal Basis for Processing

We process your data under the following lawful bases:

Performance of a contract

Legitimate interests (such as improving our services)

Compliance with legal obligations

Consent (where required for marketing communications)

We may share your data with:

Network providers, energy suppliers, and service partners

Payment processors and billing providers

Regulatory authorities where required

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your data

Object to or restrict processing

Request data portability

Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

If you have any questions about this privacy statement or how we handle your data, please contact:

enquiries@trinitybusiness.co.uk

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. Visit www.ico.org.uk for more information.